General Billing Info & FAQ
General Billing Information
Hours of Business
Monday – Friday: 7:00 a.m. to 5:00 p.m. CT
Make a Payment by Mail
Mail checks to:
Alverno Laboratories, LLC
26051 Network Place
Chicago, IL 60673-1260
If you would like to make a payment by credit card, Alverno Laboratories accepts Visa, MasterCard, American Express, and Discover.
Please remember when mailing to attach the payment stub, and include the patient’s account number on the check.
Contact Methods
Telephone:
If you would like to speak directly with a billing representative, please call us at:
877-937-2190.
In order to efficiently assist you, please direct your call by selecting from the following options:
- Select option 1 to make a payment
- Select option 2 for Medicare and Medicaid questions
- Select option 3 for any other insurance or self-pay
- Select option 4 for providers calling about your client bill
Information Change Request
If you need to make billing information changes for a patient, please print, complete, sign and fax this form.
Be sure to sign the form before faxing it to the billing department.
Medical Necessity
Convert ICD-9, or diagnosis verbiage, to ICD-10:
- For more information, visit http://www.icd9data.com/
- Common Clinical Laboratory and Pathology Diagnosis Codes Converted to ICD-10
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